Ignore > Remove

We received some feedback that our phrasing of "skipping over a suggestion" as removing it was a bit confusing.

"Will it remove the text from my document?"

That's why we've made a few tweaks to how suggestion cards look. Instead of a trashcan you now get one button to Ignore a suggestion. We've also moved the other actions under a dropdown menu so that they don't clutter your view too much until you need them.

This will give us some more room to introduce a few more specialized actions. For instance you can now also ignore all suggestions of a particular type.

Modernising Donna's AI brain - Part 1 🧠

Donna is currently undergoing a big upgrade. Since September, the team have been busy modernising parts of Donna's brain, starting with 'Defined Terms' and 'Definitions', launched on November 12th.  

What's going on under the hood? 

Previously the Defined Terms & Definitions machine learning module was one monolith box. Each time we upgraded the system to make improvements it would take a long time for us to test and validate its new predictions. Overall, this meant even small changes took a long time to implement.

Today Defined Terms & Definitions are a collection of much smaller independent boxes, that interact closely, like a well-tuned orchestra. Which means it's much easier to tweak small changes or add edge cases to suggestions.

What does this mean for you?

The plus side is that you'll now see fewer irrelevant suggestions across the board. Previously you might have seen Donna get confused by quotation marks or apostrophes within a quoted definition. 

For example: Any shareholder that wishes to transfer shares ('Owner's Shares'

Sometimes Donna would also get confused by plurals in definitions, unusual definition styles, freetext definitions, etc.

The updated Donna is much smarter at recognising all sorts of outliers. Making Defined Terms & Definitions much slicker. And if you do notice something doesn't work, make sure to ping us on our chat. We'll now have a much quicker turnaround time for fixes.

This is also great news for law firms with unique document styles, as Donna will be able to adapt to your house style much faster. 

As an added benefit, the new system also brings big speed improvements, especially for larger contracts.

We hope you enjoy the big upgrade and make sure to look out for the upcoming stage when we bring in references, dates, and amounts to the new AI model! 

🌈 Colored Placeholders...Sort Of

Donna could already "Export" placeholders by highlighting them in the document. This ensured that if you sent the document to a colleague the highlights would still be visible even with Donna closed.

Now you can select what kinds of placeholders you would like to include. You can even select what color each kind of Placeholder type should have. Sadly the colors are still limited to the palette provided by Microsoft Word. But I guess retro colors never go out of style? 🤷‍♀️

Scrolling Down the River

Some of you have reported that Donna seems to significantly slow down on larger contracts. While last month, we put a lot of effort into improving the performance of analyzing your contracts, we have spent July in the name of making the user experience faster, better, stronger 💪 

One of the biggest culprits of the reported slowdowns was the fact that, for example in the Definitions & Defined Terms view, we would show all the cards at the same time. In a large contract, there are easily hundreds of definitions and potentially thousands of terms, and this is a difficult task for any computer to tackle with grace.

These days, we show a handful of cards with pagination and, for definitions, a search bar. We hope you'll be as happy about the improvements as we are.

Defined Term Preview

Lots of you have been asking us to add a feature so you can quickly look up the definition of a term. Problem was, we already HAD that feature! But clearly the user experience needed some work to be more intuitive.

To experience this new world wonder go to the Definitions section in the app. You still get the same convenient overview of all the terms used in the document. If you are on Windows they are also still highlighted in the text.

BUT...drumroll please...when you click one of these highlights (or on macOS just the text) there is a new popup that discreetly shows the definition of the term. 🤯 It even works if there are multiple definitions. You can also click each definition to jump to the location in the document where the term is defined. Super useful if you want to make a quick edit.

Beam me in, Scotty!

When it comes to striking a balance, security is one of those thorny areas. While safeguarding all you entrust into Donna's hands is essential, these measures should never get in your way. Think unlocking your phone by looking at it rather than a clunky airport security check.

With this in mind, we have redesigned the sign in & sign up flows. We have stayed clear of passwords — this should keep your IT departments jolly 🤞 — and minimised the amount of emails flowing into your mailbox for verification. Once signed in, accessing Donna should never take more than 3 seconds.

To go back to our analogy, now you can keep your belt on and rest assured. Well, draft assured.

Suggestions get the Marie Kondo makeover

Sometimes life is a little simpler when it's better organised. Which is why we've applied the principle of zen to Donna's suggestions by grouping them into categories. 

Now you can directly go to the suggestions that matter most for you, when reviewing.

✅ Definitions
Can make or break a contract, now you can quickly find and correct all undefined terms, duplicate definitions and more...

✅ References
Spot all missing and outdated references, which you can quickly resolve...

✅ Clarity
Get rid of ambiguity from your Agreements and make them crystal clear...

✅ Final Details
Don't forget to tidy up those final details, like a missing parenthesis or accidental white space. 

Don't fret, Donna has got your back.

Skip, Report, Remove or Fix

We've made it clearer what actions can be taken for a suggestion.

Like before you can Skip a suggestion by using the arrow buttons. This is useful if you might want to get back to a suggestion later.

If you're not interested in a suggestion you can also Remove it and Donna won't bring it up again. This could be useful if Donna points out that a term is not defined but you know it's defined in another document that will be attached later. Technically Donna was correct, but you know better ☺️

✅ Now when removing a suggestion Donna will also take care to automatically remove related suggestions, so you no longer need to click Remove dozens of times.

If you believe Donna wrongly added the suggestion you can also Report a Mistake. This will not only remove the suggestion but also update your Donna to make fewer mistakes like this in the future.

Finally we've made it clearer when a suggestion has a Quick Fix available. Just click the Apply Fix button for Donna to make the suggested changes for you. And stay tuned because we'll be releasing a lot more "quick-fixable" suggestions soon!

Duplicate Clause...Where?!?

Did Donna ever give you the Duplicate Clause suggestion? Did you also get frustrated that Donna didn't tell you where the other duplicate was. Well, be frustrated no more. Donna will now list the location of the duplicates under related information.

Click. Boom. Click. Boom.

Donna now feels much snappier when snoozing or removing a suggestion.

We did this by instantly updating the UI rather than waiting for our servers to reply. In 99.9% of cases things go fine...which means now you don't have to wait around.

If something goes wrong, then we will always put the original suggestion back in the queue for you.

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